Town of HopewellWater
Contact Information
Water District Superintendent
Deputy Clerk/Water Clerk/Planning Board & ZBA Secretary
Deputy Water Superintendent
Address:
Hopewell Water Districts
Superintendent Office - Pump Station
4439 County Road 50
Canandaigua, NY 14424
Hours are: Monday - Friday, 7:00 AM - 3:00 PM.
EMERGENCY NOTIFICATIONS: If we do not have your e-mails or current phone number, we are unable to contact you of any Water Boil Alerts or other emergencies.
PLEASE sign up with Ontario County for reverse 911 alerts. More information is provided with the attached link. Reverse 911 Emergency Alerts
WATER BILLING INFORMATION:
Outstanding Water Balances (Including October 2025 billing) not received by Town Clerk by 10/30/2025 have been re-levied to 2026 Town & County Taxes.
- Water Bills are mailed between the 1st - 7th of each billing month. (January/April/July/October)
2026 WATER RATES
CANANDAIGUA CONSOLIDATE WATER DISTRICT I
2026 - Water rates as of April 1, 2026 - $6.59 per one thousand gallons with a 7,000-gallon minimum charge of $46.13
$6.59 Additional cost per thousand gallons of water usage
GORHAM WATER
2026 - Current water rates $8.09 per thousand gallons with a 7,000-gallon minimum charge of $56.63. (No increase from Town of Gorham at this time)
$8.09 Additional cost per thousand gallons of water usage
(If you have any questions, please contact Water Supt. Joe Eckam at 585-394-3960)
Billing Due Dates: All water bills are due by the last day of each billing month (January/April/July/October 30th)
- Direct link to pay water bills on-line: https://townofhopewellny.gov/payments
(If paying on line, use your 8 digit account number. Do not include the -0, the system will not find account.) Example 55000016-0, exclude -0
Water Payment by Mail:
Hopewell Water Districts
2716 County Road #47
Canandaigua, NY 14424
Water Payment in Person @ Hopewell Town Hall:
Denise Hood - Town Clerk
2716 County Road #47
Canandaigua, NY 14424
Water Payment Over the Phone With Credit/DEBIT Cards:
please contact Town Clerk Denise Hood
Phone: (585)394-0036 ext. 1
Water Payment Online:
https://townofhopewellny.gov/payments
Please be certain to open the Water Payments link during the months of January - March and not Town & County Tax payments.
When entering your account # - Use the FIRST 8 digits without the -0 (example 32000001).
Please keep in mind, the payment processing company does charge a convenience fee.
The Town Clerk has convenience fee information available upon request.
If you have any questions regarding water billing, please feel free to contact Shawn Cotter . scotter@townofhopewellny.gov
Hyper Reach -REVERSE 911
If you are a Hopewell resident within the Hopewell Water Districts and are interested in receiving emergency alerts concerning Water (such as boil water advisory), please sign up with the Ontario County Sheriff's 911 Center here.
LSLI (Lead Service Line Inventory - 2024)
Reports are in Excel Format
NYSDOH_LSLI_Service_Line_Inventory_PWSID_NY3401182 - Hopewell Consolidated Water District #2
NYSDOH_LSLI_Service_Line_Inventory_PWSID_NY3411948 - Hopewell Consolidated Water District #1
FAQs:
Which Water Quality Report is for my Water District?
If the second (2nd) number of your account is a 1, 3, 4, or 5, please read Report #1.
If the second (2nd) number of your account is a 2 or 6, please read Report #2.
Where can I find the annual Water Quality Reports?
Please go to Documents & Resources section above on this page.